Job Overview:

We are seeking an Appointment Specialist to join our team in Ypsilanti, Michigan. As a vital member of our Business Development Center (BDC), you will play a crucial role in scheduling appointments and providing exceptional customer service.

Job Details:

The Appointment Specialist will be responsible for managing inbound and outbound calls to schedule appointments, follow up with leads, and ensure a seamless customer experience.

Responsibilities:

• Manage incoming calls and emails to schedule appointments
• Follow up with potential customers to confirm appointments
• Maintain accurate records of appointments and customer interactions
• Provide excellent customer service by addressing inquiries and resolving issues
• Collaborate with team members to optimize appointment scheduling processes

Requirements:

• Excellent communication skills
• Strong organizational abilities
• Customer-oriented mindset
• Ability to multitask and prioritize tasks

Benefits:

• Competitive salary
• Opportunities for growth and development
• Health and wellness benefits

Other Details:

The Appointment Specialist position in Ypsilanti, Michigan offers a dynamic work environment where you can hone your customer service skills and contribute to the success of our BDC team. Join us in Ypsilanti, Michigan and be part of a supportive team dedicated to delivering exceptional service.

We welcome individuals who are passionate about customer service and eager to make a difference in the Ypsilanti, Michigan community. Apply now and take the first step towards a rewarding career with us!