Job Overview:

We are seeking a compassionate and fluent bilingual Spanish/English Patient Care Representative to join our team in Rancho Cordova, California. In this role, you will be the first point of contact for patients, providing exceptional customer service and support.

Job Details:

The Patient Care Representative will be responsible for assisting patients with scheduling appointments, answering inquiries, and ensuring a smooth patient experience from check-in to check-out.

Responsibilities:

• Manage patient inquiries and provide accurate information
• Schedule appointments and follow-up with patients
• Verify insurance coverage and process payments
• Maintain patient records and confidentiality
• Collaborate with healthcare providers to ensure patient needs are met

Requirements:

• Fluency in both Spanish and English
• Excellent communication and interpersonal skills
• Strong organizational abilities
• Experience in customer service or healthcare preferred

Benefits:

• Competitive salary
• Health insurance benefits
• Professional growth opportunities

Other Details:

This position offers a rewarding opportunity to make a difference in the healthcare industry in Rancho Cordova, California. Join our team and contribute to providing exceptional care to our diverse patient population.

We look forward to receiving your application and welcoming you to our team!