Job Overview:

We are seeking a Call Center Representative to join our team in El Cajon, California. As a key point of contact for our customers, you will play a crucial role in providing excellent service and resolving inquiries promptly.

Job Details:

The Call Center Representative will handle inbound and outbound calls, assist customers with product information, resolve complaints, and escalate complex issues to the appropriate department.

Responsibilities:

• Answer incoming calls and respond to customer inquiries
• Provide information about products and services
• Resolve customer complaints and issues
• Document all call information accurately
• Escalate unresolved problems to the appropriate team

Requirements:

• Excellent communication skills
• Ability to multitask and prioritize tasks
• Strong problem-solving abilities
• Basic computer knowledge

Benefits:

• Competitive salary
• Health insurance benefits
• Paid time off

Other Details:

This position is based in El Cajon, California and offers opportunities for growth within the company. Join our team and make a difference in the lives of our customers!

We encourage all qualified individuals to apply for this exciting opportunity in El Cajon, California.