Job Overview: Join our team as a Pet Customer Service Representative in Kernersville, North Carolina. You will be the first point of contact for pet owners seeking assistance with their pets' needs and inquiries. Your passion for animals and exceptional communication skills will be key in providing top-notch customer service.

Job Details: As a Pet Customer Service Representative, you will be responsible for answering customer calls and emails, providing product information, processing orders, and resolving customer issues in a timely and friendly manner.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Assist customers in selecting the right products for their pets.
• Process orders accurately and efficiently.
• Resolve customer complaints and issues with empathy and understanding.
• Maintain a high level of customer satisfaction through exceptional service.

Requirements:

• Passion for pets and knowledge of pet care products.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Previous customer service experience is a plus.

Benefits:

• Opportunity for growth and career development.
• Discounts on pet products for employees.
• Flexible work schedule.

Other Details: This is a full-time position in Kernersville, North Carolina with competitive compensation and a supportive team environment. Join us in providing exceptional service to pet owners and their furry companions.

We welcome dedicated individuals with a love for animals to apply and be part of our team dedicated to serving pet owners in Kernersville, North Carolina. Your passion and skills will make a difference in the lives of pets and their owners. Apply now and embark on a rewarding career in the pet industry!