Job Overview:

Join a dynamic team as a Customer Service Representative where you will interact with customers, manage orders, and ensure satisfaction through exceptional service.

Job Details:

As a Customer Service Representative, you will collaborate with customers, monitor order status, address customer inquiries, and maintain accurate records to enhance the customer experience.

Responsibilities:

• Collaborate with customers, sales team, and departments
• Respond to customer inquiries and complaints
• Maintain knowledge on product information and pricing
• Record customer interactions and transactions
• Assist with invoice disputes and billing errors

Requirements:

• Advanced product and system knowledge
• Proficiency in SAP and PC software systems
• Advanced soft skill techniques
• Problem-solving and dispute resolution skills

Benefits:

• Weekly pay and employee benefits
• Medical, dental, and vision insurance
• Employee assistance programs

Other Details:

Experience a diverse work environment that requires safety measures in a warehouse setting. Adaptability and organization skills are key for success in this role.

Apply now for the Customer Service Representative position in Lawrenceville, Georgia and take the next step in your career with us!