Job Overview:

We are seeking a Transit Customer Service Specialist to join our team in Atlanta, Georgia. As a part-time member of our Communications department, you will play a key role in providing exceptional customer service to passengers.

Job Details:

This position involves assisting passengers with inquiries, ticketing, and general information about transit services in Atlanta, Georgia.

Responsibilities:

• Respond to customer inquiries via phone, email, and in-person
• Assist passengers with ticket purchases and provide fare information
• Resolve customer complaints and issues in a timely and professional manner
• Maintain accurate records of customer interactions and transactions
• Provide information on transit schedules, routes, and services

Requirements:

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving abilities
• Knowledge of public transit systems

Benefits:

• Flexible part-time schedule
• Opportunity for growth and advancement
• Training provided

Other Details:

This role offers a rewarding opportunity to contribute to the efficient operation of public transportation services in Atlanta, Georgia. Join our team and make a difference in the community!

We look forward to receiving your application and welcoming you to our team in Atlanta, Georgia.