Job Overview: As a Plumbing Dispatcher in Westerville, Ohio, you will play a crucial role in coordinating service calls and dispatching technicians to various locations. Your organizational skills and ability to communicate effectively will ensure smooth operations in the field.

Job Details: The Plumbing Dispatcher will be responsible for managing incoming service requests, scheduling appointments, and optimizing technician routes for efficient service delivery.

Responsibilities:

• Receive and prioritize service calls from customers.
• Dispatch technicians to job sites based on urgency and location.
• Coordinate with customers to schedule service appointments.
• Maintain accurate records of service calls and technician availability.
• Monitor technician progress and provide updates to customers as needed.

Requirements:

• Excellent communication and organizational skills.
• Ability to work well under pressure in a fast-paced environment.
• Familiarity with plumbing systems and terminology.
• Proficiency in using dispatch software and scheduling tools.

Benefits:

• Competitive pay and opportunities for advancement.
• Health insurance benefits.
• Training and development programs.

Other Details: The Plumbing Dispatcher role in Westerville, Ohio requires flexibility in working hours, as occasional evening and weekend shifts may be necessary to meet customer demand.

We welcome motivated individuals with a passion for customer service to join our team and contribute to our mission of providing top-notch plumbing services in Westerville, Ohio. Apply now and be part of our dynamic team!