Job Overview: Join our team as a Front Desk Supervisor in Oakland, California. In this role, you will be responsible for overseeing the front desk operations, ensuring smooth check-ins and check-outs, and providing excellent customer service to guests.

Job Details: The Front Desk Supervisor plays a crucial role in maintaining a positive guest experience from the moment they arrive at the hotel. You will lead a team of front desk staff, handle guest inquiries and issues, and assist in managing reservations.

• Supervise front desk staff and their daily tasks.
• Ensure efficient check-in and check-out processes.
• Handle guest complaints and resolve issues promptly.
• Assist in managing room reservations and availability.
• Maintain a clean and organized front desk area.

• Prior experience in a front desk or customer service role.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in using hotel management software.

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• Discounts on hotel stays for employees.

Other Details: This position requires the Front Desk Supervisor to work flexible hours, including weekends and holidays. The ideal candidate should be customer-focused, detail-oriented, and able to handle pressure situations with professionalism.

We are looking for a dedicated individual to join our team and contribute to providing exceptional service to our guests in Oakland, California. If you are passionate about hospitality and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity.