Switchboard Operator in Monroe NY- Urgent Required

Full Time 2 days ago
Employment Information

Job Overview: Join our team as a Switchboard Operator in Monroe, New York. As a Switchboard Operator, you will be responsible for efficiently managing incoming calls, directing them to the appropriate departments, and providing exceptional customer service.

Job Details: The Switchboard Operator role involves handling a high volume of incoming calls, transferring calls accurately, and maintaining a professional demeanor while assisting callers.

Responsibilities:

  • Answer and direct incoming calls promptly and professionally.
  • Transfer calls to the appropriate departments or individuals.
  • Maintain accurate call logs and records.
  • Provide excellent customer service to all callers.
  • Assist with administrative tasks as needed.

Requirements:

  • Excellent communication skills.
  • Ability to multitask and prioritize incoming calls.
  • Proficiency in basic computer skills.
  • Strong organizational skills.

Benefits:

  • Competitive salary.
  • Health insurance benefits.
  • Opportunities for career growth and development.

Other Details: The Switchboard Operator position in Monroe, New York offers a dynamic work environment with a supportive team. Join us and be part of a company that values excellent customer service and teamwork.

We encourage individuals with a passion for customer service and communication to apply for this exciting opportunity in Monroe, New York. Take the first step towards a rewarding career with us!