About the role
As a Customer Service Associate, you will be responsible for handling inquiries, resolving issues, and providing information about products and services. This role is perfect for individuals who excel in communication and have a strong desire to assist others. You will play a vital role in a team dedicated to delivering a high-quality customer experience.
Your duties will include assisting customers both in person and over the phone, managing returns and exchanges, and ensuring overall customer satisfaction. Our client values a collaborative work environment and offers opportunities for professional development.
What you'll do
- Assist customers with inquiries
- Resolve customer issues
- Manage returns and exchanges
What you'll need
- High school diploma or equivalent
- 1-3 years of customer service experience
- Strong communication skills
Skills
Problem-solving
Communication
Empathy
Good to have
Sales experience
Knowledge of retail products
Benefits
- Competitive salary
- Professional development opportunities
- Team environment
Interested in this role?
It takes about two minutes. Free to apply — HireHalf never asks candidates for money.
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Questions about this job
What are the duties of a Customer Service Associate?
Duties include assisting customers, resolving inquiries, and managing returns.
Is this a permanent or temporary position?
This is a contract position.
What level of experience is preferred?
Candidates with 1-3 years of customer service experience are encouraged to apply.
How can I apply for this role?
Click "Apply Now" on this page to apply through HireHalf. HireHalf is recruiting for this role on behalf of a client employer.
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