Customer Service Representative

HireHalf · recruiting for a confidential client

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Listing updated

Pay
$35,000–45,000 a year
Location
Philadelphia, PA
Work mode
Hybrid
Job type
Full time
Experience
2–4 yrs
Category
Super Markets

Estimated take-home: about $1,120–1,420 per paycheck (every two weeks) after taxes. Your paycheck

Our client is looking for a Customer Service Representative to provide exceptional service and support to their supermarket customers.

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About the role

As a Customer Service Representative, you will play a crucial role in assisting customers with their inquiries and resolving any issues they may encounter. Your primary goal will be to ensure a positive shopping experience for every customer who walks through the door.

You will be responsible for handling customer complaints and providing accurate product information. Collaborating with various departments will be essential to enhance overall customer satisfaction and streamline service processes.

This position is ideal for individuals who are passionate about helping others and thrive in a dynamic retail environment. Join a customer-focused team that values effective communication and teamwork, making a real difference in the shopping experience.

What you'll do

  • Provide excellent customer service and support.
  • Resolve customer complaints and inquiries.
  • Collaborate with team members to improve service quality.
  • Maintain knowledge of products and promotions.

What you'll need

  • 2-4 years of experience in customer service.
  • Strong communication and problem-solving skills.
  • Ability to work in a team environment.

Skills

Strong interpersonal skills. Proficient in using customer service software. Ability to multitask.

Good to have

Experience in retail or supermarket environment.

Benefits

  • Health insurance and retirement plans.
  • Paid time off and flexible scheduling.
  • Opportunities for career growth.

Interested in this role?

It takes about two minutes. Free to apply — HireHalf never asks candidates for money.

Apply now

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Questions about this job

What type of training is provided?
Comprehensive training on products and customer service protocols will be provided.
Is this a remote position?
This is a hybrid role, combining onsite and remote work.
What are the advancement opportunities?
There are numerous opportunities for advancement within the company.

Listing last updated

Customer Service Representative

$35,000–45,000 a year

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