About the role
As a Customer Service Associate, you will serve as the first point of contact for customers, assisting them with inquiries and resolving issues related to supply chain operations. Your responsibilities will include collaborating with various teams to ensure customer satisfaction and smooth operations.
This position is well-suited for candidates who are enthusiastic about customer service and thrive in a dynamic work environment. You will have the opportunity to work in a hybrid model, balancing onsite and remote work to meet customer needs effectively.
What you'll do
- Handle customer inquiries and complaints.
- Coordinate with internal teams for issue resolution.
- Maintain customer records and documentation.
What you'll need
- Experience in customer service.
- Strong communication skills.
- Ability to work collaboratively.
Skills
Communication skills
Problem-solving
Team collaboration
Good to have
Experience with CRM software
Knowledge of supply chain processes
Benefits
- Health benefits.
- Flexible scheduling.
- Professional development opportunities.
Interested in this role?
It takes about two minutes. Free to apply — HireHalf never asks candidates for money.
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Questions about this job
What are the primary duties of this position?
Duties include handling customer inquiries, resolving issues, and coordinating with supply chain teams.
Is this position fully remote?
No, it is a hybrid role that requires some onsite presence.
What skills are important for this role?
Strong communication skills and problem-solving abilities are essential.
Listing last updated