Customer Service Representative

HireHalf · recruiting for a confidential client

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Listing updated

Pay
$35,000–50,000 a year
Location
Detroit, MI
Work mode
On-site
Job type
Full time
Experience
2–5 yrs
Category
Retail

Estimated take-home: about $1,120–1,560 per paycheck (every two weeks) after taxes. Your paycheck

Join our client as a Customer Service Representative, where you will be the primary point of contact for customers, ensuring a seamless experience.

Apply now

About the role

As a Customer Service Representative, you will be the first point of contact for customers, addressing their inquiries and providing detailed product information. Your primary responsibility will be to resolve issues efficiently, ensuring a positive experience for each customer.

Collaboration is key in this role, as you will work alongside a dedicated team to enhance overall customer satisfaction. You will have the opportunity to contribute to building a loyal client base, making your role essential to the success of our client.

This position is ideal for individuals who thrive in fast-paced environments and have a passion for helping others. Your efforts will be recognized and valued in a supportive workplace that encourages professional growth.

What you'll do

  • Manage customer inquiries
  • Provide product information
  • Resolve customer issues
  • Enhance customer satisfaction

What you'll need

  • 2+ years of customer service experience
  • Strong communication skills
  • Ability to work in a fast-paced environment

Skills

Customer service skills Problem-solving skills Effective communication

Good to have

Experience with CRM software Bilingual abilities

Benefits

  • Health insurance
  • Paid time off
  • 401(k) plan

Interested in this role?

It takes about two minutes. Free to apply — HireHalf never asks candidates for money.

Apply now

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Questions about this job

What responsibilities does this role entail?
You will manage customer inquiries, provide product information, and resolve complaints.
What are the required qualifications?
Candidates should have at least 2 years of experience in customer service and excellent communication skills.
Is this a remote position?
No, this is an onsite role located in Downtown Detroit.
What is the salary for this position?
The salary ranges from $35,000 to $50,000 per year.

Listing last updated

Customer Service Representative

$35,000–50,000 a year

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