Customer Service Representative

HireHalf · recruiting for a confidential client

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Pay
$35,000–45,000 a year
Location
Grand Rapids, MI
Work mode
Remote, open to applicants in the United States
Job type
Contract
Experience
1–3 yrs
Category
Retail

Estimated take-home: about $1,120–1,410 per paycheck (every two weeks) after taxes. Your paycheck

Our client is looking for a Customer Service Representative to provide exceptional service remotely. Help customers resolve issues and ensure satisfaction.

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About the role

As a Customer Service Representative, your role will involve assisting customers with inquiries, processing orders, and resolving any issues they may encounter. You will be the voice of our client's brand and play a key role in maintaining customer satisfaction.

This position is ideal for individuals who possess strong communication skills and enjoy helping others. Working remotely allows for flexibility while engaging with customers via phone and email. If you are driven by providing great service and building customer relationships, we encourage you to apply.

What you'll do

  • Assist customers with inquiries
  • Process orders and returns
  • Resolve customer issues
  • Maintain accurate records

What you'll need

  • 1-3 years of customer service experience
  • High school diploma or equivalent
  • Strong computer skills

Skills

Communication Problem-solving Computer proficiency

Good to have

CRM software experience Sales skills

Benefits

  • Flexible hours
  • Remote work
  • Opportunity for contract extension

Interested in this role?

It takes about two minutes. Free to apply — HireHalf never asks candidates for money.

Apply now

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Questions about this job

Is this role fully remote?
Yes, this position allows you to work from home.
What skills do I need for this role?
You should have excellent communication skills and a customer-oriented mindset.
What is the duration of the contract?
This is a contract position with the potential for extension.

Listing last updated

Customer Service Representative

$35,000–45,000 a year

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